Skip to Content

Claims Coordinator Information Packet

The Member Claims Coordinator is a critical component of an effective IRMA claims program.  They are IRMA’s primary contact person at the member location. 
 
In an effort to assist you, we have created an informational binder, that includes the Claims Coordinator Statement of Responsibilities, all claim forms and instructions, an IRMA Claims Department Organizational Chart, an IRMA Telephone Directory, contact sheets for both Eagle One Case Management Solutions and Corvel Corporation, and commonly used abbreviations applicable to either Workers’ Compensation or Liability.  The claim forms along with instructions are also located on this website in the "Claim Forms" section.
 
We ask that you contact IRMA if you have questions on the claim reporting process or any of the other information mentioned in this packet.  Please contact Michael Metzger at 708-236-6351 if you have questions regarding Workers’ Compensation forms and contact Keena Marks-Cutler at 708-236-6353 if you have questions regarding Non-Workers’ Compensation forms.